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Showing posts from July, 2012

Common sense commonly forgotten

Here are some great quotes on how to build good human relationships, in and out of work. Although the principles that apply are quite simple and intuitive, it astonishes me on how quickly we tend to forget them in crucial moments. This also applies to Give honest and Sincere Appreciation.

Don't Criticize, condemn or complain

B.F Skinner, the world-famous psychologist, proved through his experiments that an animal rewarded for good behavior will learn much more rapidly and retain what it learns far more effectively than an animal punished for bad behavior. Later studies have shown that the same applies to humans. Hans Selye, another great psychologist, said. "As much as we thirst for approval, we dread condemnation".

Arouse in the other person an eager want

Harry A. Overstreet in his illuminating book Influencing human behavior said: "Action springs out of what we fundamentally desire... and the best piece of advice which can be given to would-be persuaders, whether in b…

Give Honest and Sincere Appreciation

"The ability to arouse enthusiasm among my people is the greatest asset I possess and the way to develop the best that is in a person is by appreciation and encouragement. There is nothing else that so kills the ambition of a person as criticism from superiors. I never criticize anyone. I believe in giving a person incentive to work. So I am anxious to praise but loath to find fault. If I like anything, I am hearty in my approbation and lavish in my praise" -  Charles Schwab 
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(Extracted from 'How to win friends & Influence people' by Dale Carnagie).