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Common sense commonly forgotten

Here are some great quotes on how to build good human relationships, in and out of work. Although the principles that apply are quite simple and intuitive, it astonishes me on how quickly we tend to forget them in crucial moments. This also applies to Give honest and Sincere Appreciation.

Don't Criticize, condemn or complain

B.F Skinner, the world-famous psychologist, proved through his experiments that an animal rewarded for good behavior will learn much more rapidly and retain what it learns far more effectively than an animal punished for bad behavior. Later studies have shown that the same applies to humans. Hans Selye, another great psychologist, said. "As much as we thirst for approval, we dread condemnation".

Arouse in the other person an eager want

Harry A. Overstreet in his illuminating book Influencing human behavior said: "Action springs out of what we fundamentally desire... and the best piece of advice which can be given to would-be persuaders, whether in business, in the home, in the school, in politics, is: First, arouse in the other person an eager want. He who can do this has the whole world with him. He who cannot walks a lonely way".

"If there is any secret of success, it lies in the ability to get the other's people point of view and see things from other people's angle as well as from your own" - Henry Ford

Owen D.Young, a noted lawyer and one of America's business leaders once said: " People who can put themselves in the place of other people, who can understand the workings of their minds, need never worry about what the future has in store for them".

www.makingmyself.com

quotes extracted from How to win friends and Influence people by Dale Carnagie.




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